Introduction
We make all possible efforts to secure services from reputed suppliers for you so that you can travel safely and securely and you get best value for money. We also sell travel related products designed and operated by Third Parties. All our products are sold subject to these Terms and Conditions and How to Book rules (collectively referred to as "Terms and Conditions" for the sake of brevity) and the contract between the Client and us shall be governed by the same.
Product Accuracy
Tour packages are made in advance and the description of services is as normally available and as accurate as possible. However, we do not have direct control over the suppliers as we are Tour Operators and do not own any hotels, airlines, restaurants, cruises or coaches. Circumstances beyond our control like major road works, traffic congestions, weather conditions, fairs, festivals, sport events, political/religious gatherings, strikes, change of management/closure of hotels/restaurants, over booking of hotels/flights, cancellation/ re-routing of flights or railway, closure of / restricted entry at a place of sight seeing may result in changes in the services / itineraries. Therefore, we reserve absolute right to alter, amend, change or modify the Tour Package, Itineraries, Tour Schedule, Travel Plan, Tour arrangements and sightseeing mentioned in the Itinerary. Where we may know of these sufficiently in advance we will notify you, otherwise our Tour Managers or local representative will inform you of the changes on the spot. There are also very big Fairs and Exhibitions, where all the hotels are fully booked. Example Eurocup, F1, Chinese New Year etc. Every effort is made to avoid such dates, but in the few instances where it is unavoidable, it may be necessary to stay in hotels in other cities. (This would be advised at the time of booking). We request your co-operation where such changes are made. No complaints or grievances in this regard would be entertained either during the tour or after the tour has concluded.
In case the alternate arrangements made are materially superior as compared to the ones described in the Brochure, we reserve the right to charge extra for the same anytime.
The Tour Cost Includes and Excludes
Please refer to the relevant section in the price grid. All services will be as per those specified/confirmed and paid for as per the Invoices and Service Vouchers. If you avail any service which is not included in the tour package or get yourself upgraded then the payment for the same will have to be cleared by you directly. Please note that, porterage, room service, laundry, excess baggage charge, a la carte meals, alcoholic beverages and soft drinks, paid toilets etc are not included unless specifically mentioned as included in the Itinerary or Price Grid.
Baggage
Client traveling by air will be subject to the airline restrictions / limitations on baggage weight / size / number. Currently, the airline restriction is 20 kgs for economy class on flights to all destinations.
As porterage is not included in the tour price and due to limited space for luggage in the coach, we recommend that you carry one single suitcase per person of a size of 158 cms. (width + length + height) preferably with wheels for sake of convenience.
All baggage and personal effects are at all times and in all circumstances the responsibility of the Client. Please be careful to ensure that cameras, binoculars, musical instruments, mobile phones, credit cards, ornaments, traveler's cheques, currency notes, travel documents should never be left unattended in the hotel, restaurant, aircraft, coach or any other mode of transportation, at the place of amusement/ sightseeing in the railway station, etc. Similarly the same should not be kept in the checked - in baggage. If you misplace or lose any moveable property we will not be in any way responsible and the Tour Manger may not be in a position to escort you to lodge complaint with the authorities by compromising the convenience and time of the group.
Coach / Sitting
For all our tours we use air-conditioned / air-cooled luxury coaches. However, sometimes due to extreme weather conditions the same may not be very effective. We operate daily seat rotation on board our coach, so no seat numbers are allocated. The clients shall follow the instructions of the Tour Manager in this regard.
There is a strict no smoking, drinking and eating policy on the buses. If you are carrying any high value items on the coach, we advise you not to leave them behind when you leave the coach, as we will not be responsible or liable in case of theft or robbery of the said items from the coach. All baggage and personal effects are at all times and in all circumstances the client's responsibility. No claim whatsoever will be entertained for the same. Coaches are provided with emergency toilets (at selected destinations) , which are to be used strictly in case of emergency. Comfort stops are provided during the journey.
Itinerary Changes
We may often operate more than one coach per departure date. For the comfort and convenience of our passengers we will sometimes reverse the direction, or slightly amend the itinerary. We will try to advise you of these amendments, prior to the start of the tour or on tour. In the event that the Client misses a part of the Sightseeing tour or any such tour due to any sort of delay, then he will not be entitled to claim refund of the same.
Safe Deposit Lockers
It is advisable that the tour participants carry their valuables on their person at all the times. If Safe Deposit Lockers are available, the tour participants should avail the facility. If the Safe Deposit facility is not available, the tour participants must take all necessary precautions in protecting their valuables as the Company /service providers /company's representatives shall not be liable for any loss of valuables or for making good such loss.
Tipping
Tipping is customary (unless otherwise stated in the brochure) in all parts of the world for services rendered (e.g. porters, coach drivers, guides etc). Your tour manager / briefing sheet will guide you in this regard.
Punctuality
The drivers are bound by specific Rules, like maximum driving hours within a day and during a week, rest period per day / week etc. This is a measure to ensure your safety. Clients will have to strictly adhere to the prescribed timetable for the day so that the driver can complete the travel, otherwise certain sightseeing schedules may be missed due to your actions and the same will be non-refundable. Passengers are requested to strictly follow the time schedule given to them by the Tour Manager at all times including the departure time from the hotel, sightseeing places, photo stops etc. Please note that in case of failure on the passengers to report in time for departures, the Tour Manager in the interest of the rest of the group members would be constrained to leave the passengers back particularly when the group is like to miss any connection of cruise, train, airline or other transportation.
Meals
There are pre-set menus provided on the tour. The meal and the type of meal is clearly indicated if available, in the programme. We, however, reserve the right to change the meal arrangement, where circumstances compel us to do so. Unlike an airline, we cannot process for a special meal, nor can we guarantee a special diet for customers if applicable. In the event that the Client wakes up late and misses breakfast and in the event that the Client is out on his own and reaches late and misses dinner, then no claim can be made by him for the meal which he has missed and not utilized.
Currency and Travellers Cheques
We suggest you take your holiday spending money partly in currency, partly in travelers cheques or Travel Currency Card. Travellers cheques are a safe way to carry money as they are easily encashed for a small service fee and can be replaced if they are stolen or lost, provided you have the lost travellers cheque numbers and the counterfoil subject to American Express being satisfied with the genuineness of the claim
Hotels
You will be out sightseeing most of the time and hence we have taken care to select hotels, which are comfortable whilst keeping cost down.
Keeping in mind the itinerary, we take great care to select the locations of hotels, which are chosen both for their comfort and value for money. Due to conventions and trade fairs in the cities the hotels may be blocked out in advance. In view of this, you may have to stay in hotels further away from the cities and itineraries may have to be amended / altered. Most hotels do not have air conditioners or fans depending upon destinations. All hotels are twin bedded (in Europe) and in keeping with European standards are comparatively small. Single rooms are much smaller than twin-bedded rooms. A double room has a queen-size bed and a twin room has two separate beds. Requests for double rooms will be subject to availability and in cases when a double is not available, we will provide you with a twin room.
We recommend a maximum of only three persons in one room. Triple rooms are usually no larger then twin rooms and the third bed is often a rollaway bed or cot placed in a twin room. Modern facilities such as attached toilets with showers/ bathtubs are provided. The check in time is usually 2 p.m. and check out time is usually 12 noon, however check in time may depend on the arrival of the flight and destination.
In case of a passenger booking on a single basis, will have to pay single room supplement unless two such passengers are willing to share rooms. Even in such cases we do not take any responsibility as to compatibility, integrity, character or punctuality of either of the passengers and such decision shall be entirely that of the concerned passengers as to the consequences. After having agreed to share a room anytime before the commencement of the tour or whilst on the tour or seeks a single room, it will be provided strictly on availability basis and both the passengers will have to pay single room supplement in full for the entire trip. Similarly, in case either of the passengers is unable to travel due to any reason whatsoever, the other passenger will have to pay single room supplement in full. Any damage caused to the hotel property by you will have be paid by you and we would not be liable for the same.
Accommodation for Child below 12 Years of Age
It is expressed and given to understand that a child below 12 years of age who is booked on the tour paying the special rate without a bed will not be provided with a bed in the hotel while on the tour under any circumstances unless a supplement is paid. In case the client makes any changes in their rooming while on the tour, the company shall not make any refunds or pay any compensation to them. In case the Client decides to make any change in the rooming while on the tour then they shall be bound to pay additional amount charged to them by the concerned Hotel directly to the Hotel.
Scope of Activity
We are travel and holiday organizers only. We do not control or operate any airline, neither do we own or control any shipping company, coach or coach company, hotel, transport, restaurant, kitchen caravan or any other facility or service mentioned in this brochure. Though we take care in selecting all the ingredients in your holiday, we can only select and inspect them. As we have no control in running of them, we cannot be responsible for any delay, improper services provided by any agency, airline, transport, hotel, any provider of services, for any injury, death, loss or damage which is caused by the act or default of the management or employees of any hotel, airlines, shipping companies, cruise, coach owners/coach operators/tour operators who are the Company's independent contractors. We are also not responsible for the delay or deficiency in services provided by agency, airline, transport, hotel, any provider of services, and/or any act or actions of co-travellers, co-passengers which may result in injury, damage to the life/limb or property of the Client or interfere with enjoying or availing the following and /or the other services to be provided on the tour.
Registration
The Client has been supplied with details for the Tour
Arrangements and the Tour Brochure/Itinerary for the relevant year
and season. The Client shall read the same as well as the 'Terms
and Conditions' and the 'Booking Conditions' carefully before
filling and signing the Booking Form. The Terms & Conditions,
Booking Form, Payment Receipt shall be binding on the parties and
shall constitute a contract between the parties, on the Client
signing the Booking Forms and making payment towards the
prescribed non-refundable interest free deposit amount. In case of
one or more but not all Clients sign the 'Booking Form', it shall
be deemed that the others have duly authorised the concerned
signing Client/s.
No person including the Employee/s and the Agent/s of the Company
other than the Company, in writing, has the authority to vary,
add, amplify or waive any stipulation, representation, term or
condition set forth in this Brochure. Any assurance given by any
person shall have no consequence.
The Company reserves the right to decline to Register any person/s
as Client/s for any Tour or to cancel their registration without
assigning any reason.
Definition
- You / Client/s means the person/s in whose name and/or
whose behalf the Booking is made and/or whose name is on the
Booking Form, Invoices and Service Voucher(s).
- We/Us/ Company means C World Holidays India Pvt Ltd
- Child / Infant: An 'Infant' means a person below the age
of two years, and a 'Child' means a person above the age of two
and below the age of twelve years.
- Independent contractors means 'any hotelier/hotel owner,
owner of any airlines or shipping company or railway, ferry boat
owner/operator, cruise, coach owner/operator, owner/operator of
any other Person or Organisation who have been selected by the
Company to render services to the Client'.
- Tour Cost means the tour cost mentioned in the Price Grid
and other payments such as taxes, surcharges etc payable by the
client to the Company
- There is no contract between the Company and the Client until the
Company has received the appropriate non-refundable deposit. The
full payment must be received in accordance with the procedure
laid down. If not paid in that time, the Company reserves the
right to cancel the booking with the consequent loss of deposit
and apply the scale of cancellation charges.
The Company has the right at any time and for any reason
- To terminate the Contract after acceptance of deposit but
prior to the commencement of the Tour without assigning any reason
whatsoever. In the event, the Company terminates the Contract, the
Company may refund the amount of deposit to the client without
payment of any interest after deducting actual expenses incurred
on the booking like visa charges, travel insurance, retention
charges of overseas suppliers, ticket voiding charge etc.
- To amend, alter, vary or withdraw any tour, holiday
excursion or facility it has advertised or published or to
substitute an independent Contractor of similar class, if it is
deemed advisable or necessary. In either case, the Company shall
not be liable for any demand, additional expense or consequential
loss suffered by the clients or for any compensation claim.
Travel Documents and Clearances
It shall be solely the Clients' responsibility to hold valid
travel documents and statutory clearances, to enable you to travel
on the Tour such as passports, visas, confirmed air-tickets,
insurance and medical insurance certificates and other statutory
certificates including immigration clearance. In any case, your
Passport must be valid for at least six months subsequent to the
scheduled departure date of the tour.
It is the responsibility of the Clients to furnish all documents
required by the Company for application of visa etc. In the event
the application for the visa made by any Client or the Company on
behalf of the Client is rejected by the concerned Embassy or
Authorities due to inadequate documents furnished by the applicant
or due to any other reason whatsoever, the Company shall not be
liable or responsible for the same. The visa fee includes the
actual visa charge, cost of processing fees, professional charges,
and overheads. All cost, charges in respect of the said
application for the visa shall be borne by the Client and the
non-refundable deposit paid by the client shall be forfeited and
no claim whatsoever shall be made for the same. UK and USA visa
will have to be obtained by the Client directly, however the
Company assists in preparing and submitting the visa application
based on documents provided by clients.
As granting or rejecting visas and immigration clearance is the
sole prerogative of the concerned sovereign governments and the
Company is only a facilitator, the Operator shall neither be
responsible in case of non-granting of such documents nor liable
for any delay, denial or other related act/omission or for any
loss, expense, damage or cost resulting there from. The position
in respect of cancellation of the tour by the Client due to
non-availability of travel documents would not change only by
virtue of the Client having applied for such documents through the
Operator. Even if the visas are rejected, the stipulated fees of
the Operator shall be payable by the Client. There will be no
refund, if the Client, or any member of his party, is unable to
travel due to the said reasons. In such cases, the non-refundable
deposit paid by the clients shall be forfeited and no claim
whatsoever shall be made for the same.
The Company would not be
responsible in any manner whatsoever for any clerical error done
by the concerned Embassy / Consulate regarding name, attachment of
wrong photograph, duration and type of visa (single/ multiple
entry) or passport number. We always use services of reputed
courier companies for the purpose of transmission of passports to
the Embassies / Consulates and to our clients in various cities.
We would not be responsible for any loss or damage whether direct,
incidental or consequential caused due to transmission delays or
loss of passport.The
documents forwarded by you for visa purpose are sent by us to the
concerned Embassy/Consulate by third parties and hence we would
not be liable for loss of your documents. We would however, make
best attempts to trace your documents or assist you in obtaining
alternative / certified copies of the lost documents.
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In the event that a client is unable to travel on the tour
originally booked by him/her, due to rejection of visas by the
concerned Embassy, the said client shall have the option to
postpone his/her tour to any other future date or transfer his
tour to any other tour and in such case the transfer fee for the
transfer of the tour shall apply. However, if the client books and
pays within the cancellation period and is unable to travel due to
any reason whatsoever including non-availability of visas or any
travel documents, the cancellation policy will apply.
Health and Insurance
It shall be the duty of the Client to inform the Company in case
the Client has any medical condition that may affect his ability
to enjoy and pursue fully the Tour Arrangements and wherein the
interest of the Group or any member thereof is prejudicially
affected.
- The Company reserves the right to ask the Client to
undergo medical test and to provide written certification of his
medical fitness before departure. In the event that a medical
condition has not been disclosed the Company will not be liable to
provide any assistance or money back.
- The Company makes it a condition that the Client is
adequately covered by Overseas Mediclaim Insurance Policy and
other appropriate insurance policies from the Insurance Company
identified and named by us to cover the risk of life, limb and
property while on tour, as C World Holidays India Pvt Ltd. will
not be responsible for the same.
- It may be noted that the tour cost includes the insurance
premium (For Europe Tour Only). However, persons above specified
age or tour participants wanting to extend their stay abroad
beyond the duration of the tour shall have to acquire the same at
their cost.
- In case, if any adventure sports are included in the tour
package, the clients shall avail of the same at their own risk
having regard to their medical condition. The Company shall not be
liable for any death, injury or other loss that may be occasioned
due to participation of client in such an adventure sports.
Forfeiture of Deposits
The Company shall be within its rights to forfeit the non-
refundable interest free deposit paid by the client to the company
along with the prescribed booking form duly completed for the tour
booked by the client. In the event the client cancels the booking
or on failure on the part of the Client to adhere to the tour
payment schedule as informed in the documentation check list or in
the event the visa of any country is not granted or is unable to
travel on the tour booked by the client due to any reason
whatsoever, including medical ground or sickness, the non
refundable interest free deposits shall stand forfeited, and the
scale of cancellation setout is mentioned below.
Liability
In the event of the Company exercising its rights to amend or
alter any Tour or holiday, the Client shall have the right:
- To continue with the Tour or holiday as amended or
altered;
- Or to accept any alternative Tour or holiday, which the
company may offer.
In either of these above cases the Client shall not be entitled to
or the company shall not be liable to the client for any damage,
additional expenses, consequential loss suffered by him or to pay
any amount as refund.
In the event that the Company is unable to conduct a particular
Tour, the Company shall at its own discretion, refund the amount
of the cost of the said Tour to the Client (after deducting the
actual expenses incurred by us on the booking like visas,
insurance premium, ticket voiding charges, POE charges, and other
overheads as applicable from case to case) without any interest on
the same. The Client will not be entitled to make any grievance
thereafter in respect of the same. Refund, if any would be paid to
the client as per the prevalent rate of exchange in Indian Rupees
(INR) as per the RBI regulations at the time of making the
refund.
The Company shall, in no circumstances whatsoever be liable to the
client or any person travelling with him for:
- Any death, personal injury, sickness, accident, loss,
delay, discomfort, increased expenses, consequential loss and/or
damage or any kind of theft howsoever caused;
- Any act, omission, default of any independent Contractor
or other person or by any servant or agent employed by them who
may be engaged or concerned in the provision of accommodation,
refreshment, carriage facility or service for the client or for
any person traveling with him howsoever caused.
- The temporary or permanent loss of or damage to baggage
or personal effects howsoever caused including willful negligence
on the part of any person.
- Loss of baggage by the airlines / coach / cruise /
train.
- Overbooking of seats/rooms by the airline/hotel.
- Failure on the part of airline to accommodate passengers
despite having confirmed tickets or change of route.
- If in the event that the Client is booked on a particular
airline and the said flight is over booked/cancelled for whatever
reason and the Client is not allowed/able to board the flight, the
Client shall not hold the company responsible for the same and no
claim whatsoever can be made by the Client against the company for
refund or compensation.
- Any overstay expenses due to delay or changes in
bus/flights/ships/trains or cancellation of special bogie or other
services due to sickness, weather conditions, war or any other
cause whatsoever.
The Company shall not be responsible and / or liable for any
damages caused to the Client due to reasons beyond the control of
the Company
In any case, no liability on the part of the Company arising in
any way out of this contract in respect of any tour, holiday,
excursion facility shall exceed the total amount paid for the tour
holiday, and shall in no case include any consequential loss or
additional expense whatsoever.
Minimum Participation
C World Holidays Tours are subject to minimum participation of
Full Paying Adult Participants. If the participation is below the
minimum prescribed, the Company reserves the right to amend,
amalgamate, alter, vary, or cancel a Tour without incurring any
liability to pay any compensation. If company decides to operate
the tour with participation below the minimum stipulated or if the
participants are required to travel as 'Individual Travelers', the
company reserves the right to collect additional pro-rata amount.
Persons traveling as individual travelers in such cases will not
be provided certain services including that of tour managers, and
the Clients may travel with the same itinerary with some
amendments, such as seat in coach, airport transfers which are at
fixed times etc.
Group Tours to Europe:
35 Min. Full Paying Adults
Group Tours to Far East & China:
16 Min. Full Paying Adults
Grievance
If the Client on an escorted tour, has any grievance in respect of
any services provided by any of the Independent Contractors, the
Client shall immediately inform the Tour Manager in writing
marking a copy to the Company and the Independent Contractor, so
that the Company can take up the matter with the Independent
Contractor and the Company has the chance to rectify the problems
then and there, if the grievance is genuine. If you fail to do
this, any right to compensation or refund which you may have, will
be extinguished or reduced.
In case of Client/s not escorted by a Tour Manager, any grievance
concerning services of any independent contractor should be
communicated on the emergency telephone number given to you
immediately, followed by written communication mailed to the
Registered Office of the company at YMR 123, TC 11/1885, Kavu
Road, Kuravankonam, Thiruvananthapuram 695003 / via facsimile no.
91 471 2725078 or emailed at coo@cworldholidays.com or adm@cworldholidays.com
as immediately as possible and a copy thereof should be marked to
the independent contractor, whereby the Company has the chance to
rectify any problems, if the grievance is genuine. Failure to do
so will result in the client losing any right as to compensation
or refund.
Any complaint by the Client must be notified to the Company in
writing within 28 days of the end of the Tour. No claim notified
to the Company outside this period will be entertained and the
Company shall incur no liability whatsoever in respect
thereof.
Privacy of Information
We try to maintain the privacy of the personal information
provided by you. However, it would be necessary for us to share
this information with Consulates, Embassies, Airlines, Hotels and
other service providers who would be providing you service during
the tour. We would also be constrained to disclose such
information if we receive an order of the court, a requisition
from any government or statutory authority, subpoena, or under any
law, rules or regulations, such disclosure becomes necessary. The
company reserves the right to publish photographs of clients taken
during the tour.
Cancellation
As the services to be provided to the tour participants are booked
several months in advance, cancellation of such services earmarked
for a particular departure results in the Company losing money
depending upon the time of cancellation to the Supplier. Therefore
any cancellation of tour / services booked by a tour participant
will attract cancellation charges as specified by the company. If
the tour participant books a third party product or service, the
Terms and Conditions and cancellation policy of such third party
would be applicable in addition to the Company's Terms and
Conditions. Any cancellation of tour / services has to be in
writing clearly stating the reasons for cancellation.
Your Suggestions
If you have any tips, which you might want to share with us, do write in to us at this address:
C World Holidays Pvt. Ltd.
TC: 12/78(1to5)
Capitol Height
PMG- Plamood Road
Pattom PO
Trivandrum- 695004
or email to us at
opr@cworldholidays.com
Special Request
Where special requests for room allocation, diet consideration on tour / cruise etc. are made in writing at the time of booking, every effort will be made to try and deliver. However the Company will not be held liable for claims of damages or consequential loss if such requests are not honored. In case of persons with special needs, it is necessary that a qualified companion accompanies such a person. Regrettably, the Company cannot endow any aid for walking, dining, getting on and off from vehicles and for other personal needs to such persons.
Communication
The communication directed at the address of the Client as disclosed in the 'Booking Form' shall be deemed to have been communicated to the Client.
Refund
The company reserves the right to determine the quantum of refund payable in case of cancellation or amendment of a Tour due to ‘Act of God’. Such refund would be based on various factors like the number of participants, the cancellation policies of suppliers like hoteliers, airlines, coach operators, etc. and the decision of the company on the quantum of refund shall be final. Even in case of tour for which the payment was made in foreign currency with or without part payment in Indian rupees, the said refund shall be made only in Indian rupees at the prevailing buying rate of exchange on the date of refund as per existing Rules & Regulations.
Refunds (if any) for amendments and/or cancellations will be paid directly to Clients by the company. In case of refund in foreign currency component, the said refund shall be made in Indian Rupees only at the prevailing buying rate on the date of refund as per existing Rules and regulations. It would take at least 45 days to process such refunds.
In case of the Company exercising its discretionary rights to alter, amend or cancel any Tour or holiday advertised, the Client who has booked for such Tour can exercise the option:
- To continue with the Tour as altered or amended; or
- To accept any alternative Tour, which the Company may offer; or
- To unconditionally accept the return of the tour cost charges (after deduction of the actual expenses incurred by us on your booking like visa, insurance premium, ticket voiding charges, POE charges and other overheads as applicable from case to case) in full and final settlement and the company shall not be liable to pay the client, compensation, consequential loss, damages, additional expenses or interest charges over and above as is computed by the Company as per these 'Terms & Conditions'. The Client will not be entitled to make any grievance thereafter in respect of the same.
In case of the Client travelling on an amended Tour, the legal relation between the parties shall not change only by virtue of the amendment. The Client opting to continue with the Tour Arrangements as altered or amended shall pay additional charges if any levied by the Company.
There shall be no refund if the Client does not or cannot utilise any service included in the Tour Cost or paid for like meals, rooms, entry tickets, excursions etc, nor can any refund be made for lost, mislaid or destroyed travel tickets or vouchers.
Conditions of Travel
The Client will have to strictly follow the Tour Program and return to India as per the validity of the air ticket. There shall be no refund, if the client fails to join the group at the commencement of the tour, or joins the group later or leaves the group before culmination of the tour. It shall be noted that for all purposes, it shall be the responsibility of the Client to reach the place of commencement of the Tour and register with the representative of the company at the appointed place, date and time. In case if a client along with his family is compelled to discontinue the tour due to any reason whatsoever including illness, death or loss of passport or any travel documents, no claim shall be entertained for refund of unutilized services. Even if a client is unable to reach the place of commencement of the tour due to any reason whatsoever including loss of baggage or loss of travel documents, his booking shall be treated as 'no show' on the tour and 100% cancellation charges will be levied. If a client avails pre - tour services or part thereof, or the air tickets (cost of which is included in the main tour cost) but fails to join the group for the main tour at the appointed place, or cancels the tour after using the air tickets or pre – tour arrangements or part thereof, it shall be treated as 'no show' and there will be no refund whatsoever for the unutilized pre-tour or main tour services.
C World Holidays India Pvt Limited, reserves the right to withdraw tour membership from anyone whose behavior is deemed likely to affect the smooth operation of the tour or adversely affect the enjoyment or safety of other passengers and C World Holidays India Pvt Limited, shall be under no liability to any such person. It is hereby declared that the immunities provided under this contract shall be available to the Company's Managers, including Tour Managers, Employees, Servants and Agents but not to the Independent Contractors selected by the Company.
Each of these conditions shall be severable from the other and if any provision be invalid, illegal or unenforceable, the remaining provisions shall nevertheless have full force and effect. No liability on the part of the Company arising in any way out of the Contract in respect of any tour, holiday, excursion facilities shall exceed the total amount paid or agreed to be paid for the tour holiday, and shall in no case include any consequential loss or additional expense whatsoever.
It is a condition of Booking that you take out a Holiday Insurance.
The prices quoted have been calculated at the current prevailing rates (as on 16th March 2009) at the time of printing of this brochure. The Company reserves the right to amend the prices published in this brochure in case of currency fluctuations, changes in the various gross rates of exchange, and/or fuel costs, special/high season charge levied by the suppliers, hike in the airline/rail charges before the date of departure and to surcharge accordingly. All such increases in price must be paid for in full before the departure by the Client. Refund, if any would be paid to the client as per the prevalent rate of exchange in Indian Rupees
(INR) as per the RBI regulations at the time of making the refund.
If no suit/action is brought against the Company within three months of the last day of the Tour, the Company shall be discharged from all liabilities under/or arising out of this Contract and the Client shall be deemed to have relinquished/abandoned all his rights under or arising from this Contract.
In case of publication of any travel scheme offering any discount or benefit by the Company, it shall have the sole right to withdraw such a scheme or discount at any time, unless a specific assurance to the contrary is published.
Law & Jurisdiction
For all complaints, suits, claims or disputes of whatsoever nature relating to any products offered by C World Holidays India Pvt. Ltd and third party products and tours, will be under the exclusive jurisdiction of Court of
Thiruvananthapuram. All tours are subject to laws, rules of RBI/GOI.
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